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HotSync problems
I cannot do a HotSync operation; what should I check to make
sure I am doing it correctly?
t Check the Windows system tray to make sure the HotSync Manager is
running. If it is not, open HotSync Manager from Start menu.
t Make sure the cradle is connected securely.
I did a HotSync operation, but one of my applications did not
synchronize.
t Click the HotSync Manager and choose Custom. Check that the correct
conduit is active.
I am using Outlook
®
as my PIM, but I cannot do a HotSync
operation.
t Click the HotSync Manager and choose Custom. Check that the correct
conduit is active.
t Check that the correct conduit is installed. Reinstall the HotSync
Manager and make sure the correct conduit is selected.
I cannot launch the HotSync Manager.
t Make sure you are not running another program, such as network and
facsimile softwares, that uses the serial port you selected in the Setup
dialog box.
t Back up the Palm Desktop for Sony software, uninstall it, then reinstall
it.
My Sony handheld appears to freeze when I place it near my
computer.
t Move your Sony handheld away from the computer’s infrared port.
I tried to do a local HotSync operation, but it did not complete
successfully.
Try each of these in turn:
t Make sure HotSync Manager is running. If HotSync Manager is
running, exit, and restart it.
t Make sure you selected Local from the HotSync Manger menu or the
Palm Desktop for Sony software menu.