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2. GROUP: Listing of all station groups in the system.
3. ANSD: This column is a peg count of all answered trunk calls that rang to the spe-
cific group directory number regardless of how these arrived.
4. NOT-ANSD: The number of times any trunk call directed to the specific group num-
ber was not answered by any member of the group.
5. INTERCOM: An intercom call made from a station or device within the system to the
specific group number.
6. ANSD: This is a count of how many times an intercom call was answered by any
group member of that specific group.
E
**************************** INDIVIDUAL STATIONS **************************
1 11
<—————————————————— OUTSIDE CALL —————————————————> <-INTERCOM->
2 3 4 5 6 7 8 9 10 12 13
EXT STATION-NAME ATTA ANSD NOT-ANSD DIALED ICM-TRSF TRK–TRK PICKUP ANSD DIALED
201 0000 0000 0000 0000 0000 0000 0000 0000 0000
202 0000 0000 0000 0000 0000 0000 0000 0000 0000
203 0000 0000 0000 0000 0000 0000 0000 0000 0000
204 0000 0000 0000 0000 0000 0000 0000 0000 0000
205 0000 0000 0000 0000 0000 0000 0000 0000 0000
1. OUTSIDE CALLS: These statistics are for outside calls that in any way reach indi-
vidual stations or devices.
2. EXT: Listing of all extension numbers in the system. This also includes AA, VM, and
SVM ports.
3. STATION NAME: The name for each particular station as programmed
in MMC 104.
4. ATTA: Average Time To Answer for stations is counted in the number of seconds that
ringing signal is applied to a station for trunk calls and recalls. The ATTA is the sum
of all answered times divided by the answered call count. Use the same calculation
method as used for individual trunk ATTA.
5. ANSD: This is a count of how many times an outside call was answered by the
specific station. Outside callers recalling a station are not counted again when they
are answered.
6. NOT-ANSD: This is a count of how many times a trunk call was directed to the station
but was not answered by this station.
7. DIALED: Peg count of how many times the station made a valid outside call. An
outside call is defined by the SMDR start time
in MMC 501.
4.58
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