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4.10 TRAFFIC REPORT OVERVIEW
(Only available with MEM4 card)
A**************************** SYSTEM STATISTICS **************************
1 BEGINNING: 04/01/99 08:00 ENDING: 04/01/99 17:30
2 ACTIVITY SYSTEM TOTAL
3 INCOMING TRUNK CALLS - ANSWERED..................0000
4 INCOMING TRUNK CALLS - NOT ANSWERED..............0000
5 OUTGOING TRUNK CALLS ............................0000
6 A SELECTED TRUNK WAS BUSY........................0000
7 INTERCOM CALLS - COMPLETED.......................0000
8 INTERCOM CALLS - NOT ANSWERED....................0000
9 TRUNK RECALLS TO STATION.........................0000
10 TRUNK RECALLS TO OPERATOR GROUP..................0000
11 INTERNAL PAGE USED...............................0000
12 EXTERNAL PAGE USED...............................0000
13 ALL PAGE USED....................................0000
1. BEGINNING & ENDING
This identifies when the statistics were collected. It includes dates and time.
2. ACTIVITY: Overall summary of traffic in the system for activities 3 to 13.
3. INCOMING TRUNK CALLS-ANSWERED: These are any incoming trunk calls to
the system. These calls are pegged when answered by any device and/or station in
the system whether it is a new call or a recall.
4. INCOMING TRUNK CALLS-NOT ANSWERED: These are any incoming trunk calls
that were not answered by any station or device in the systems. These are the same
calls that would be flagged as abandoned in SMDR.
5. OUTGOING TRUNK CALLS: These are all outgoing trunk calls that were originated
by any station or through the DISA feature. Outgoing trunk calls are valid calls as
defined by the SMDR START TIME in
MMC 501.
6. A SELECTED TRUNK WAS BUSY: Pegged every time a trunk or trunk group was
busy regardless of the manner in which it was selected (e.g., DTS key, LCR, “9”,
7XX, TRK GROUP SELECT, SPD, External call forward, DISA).
7. INTERCOM CALLS COMPLETED: These are all intercom calls that were completed
to any station, station group or device.
4.55
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