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8. INTERCOM CALLS NOT COMPLETED: These are all intercom calls that were not
answered and resulted in the calling party hanging up. A call to a station group that
overflows to another station is considered not answered whether the overflow desti-
nation did or did not answer.
9. TRUNK RECALLS TO STATION: These are trunk calls that were placed on any
kind of hold and recalled a station. These are also trunk calls that were transferred
and were not answered and recalled the transferring station. This includes mem-
bers of the operator group that put calls on hold and then recall the operators station.
10. TRUNK RECALLS TO OPERATOR GROUP: These are any trunk calls that recalled
to the operator group.
11. INTERNAL PAGE USED: Peg count of every time internal page was accessed.
12. EXTERNAL PAGE USED: Peg count for every time external page was accessed.
13. ALL PAGE USED: Peg count of every time the all page feature was accessed. This
does not include internal or external page, only 55+
4 or PAGE 4.
B**************************** TRUNK GROUPS **************************
1 GROUP 2 OUTGOING 3 BUSY
9 0000 0000
800 0000 0000
801 0000 0000
1. GROUP: A listing of all trunk groups assigned in the system.
2. OUTGOING: These are the number of outgoing trunk calls made using each trunk
group. Pegged every time a member of this trunk group was used to make a valid
outgoing call. A valid outgoing call is defined by the SMDR Start Time programmed
in MMC 501.
3. BUSY: This is the number of times each trunk group was busy when someone at-
tempts to access it.
4.56
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