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Each keyset can have a designated music source for playing as Background Mu-
sic (BGM) through the keyset speaker.
Each Station can have a designated music source for playing to callers placed on
Exclusive hold at that station.
Each Trunk can have a designated music source for playing to callers placed on
hold. This setting is overridden by some of the other settings such as station music
on hold, and UCD MOH.
Each UCD group can have a designated music source to be played while a caller
is in queue.
MUSIC ON HOLD—SOURCES
When external music sources are connected, each C.O. line may be programmed
to receive one of the two external sources, internally-generated tones or no music
when it is placed on hold. If there are no sources installed, each line may receive
either a 50 ms tone or no music. The system-generated tone is a beep every 3.5
seconds.
NETWORKING (Enhanced Version Software/MEM4)
The iDCS 100 networking feature package (Enhanced Version Software Only) al-
lows the iDCS 100 system to be connected to an iDCS 100 or to an iDCS 500 via
some basic feature transparency. The physical connection between the systems is
via a proprietary PRI connection and is based on the Q-SIG specification. The fol-
lowing features are supported between two networked systems. Note that enhanced
version software is only available with a MEM4 card.
Auto Answer Across Network. This setting will allow station to station calls across
the network to follow the auto answer setting.
Call Completion, Busy Station (CCBS) also known as Callback or Busy Station
Callback. When a station in one system calls a station in another system across the
network link and the destination station is busy the calling station can set a Call-
back to the busy station. When the busy station becomes idle the system will notify
the callback originating station by ringing that station and when the originating
station answers, the system will call the destination station.
Call Completion, No Response (CCNR) also known as Callback or No Answer
Callback. When a station in one system calls a station in another system across the
network link and the destination station does not answer the calling station can set
a Callback to the called station. When that station indicates the user is present by
becoming busy then idle the system will notify the callback originating station by
ringing that station and when the originating station answers, the system will call
the destination station.
4.20
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