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Approving Presenter Rights ...............................................................................................37
Ending a Meeting .................................................................................................................37
Inviting Participants during a Meeting ...............................................................................38
Inviting Participants with an Email Message ......................................................................38
The Inviting Participants from Your Social Connector Contact Lists ...................................38
Controlling the Display Screen ...........................................................................................40
Leaving a Meeting ...............................................................................................................40
Managing Privacy Settings .................................................................................................41
Hiding and Displaying Your Video Stream .........................................................................41
Muting and Unmuting Your Microphone .............................................................................41
Changing Your Camera .......................................................................................................41
Changing Your Microphone and Speakers ........................................................................43
Requesting Presenter Rights ..............................................................................................45
Sharing Your Content ..........................................................................................................46
Viewing Shared Content .....................................................................................................47
Using Group Chat ................................................................................................................47
Accessing the DTMF Keypad ..............................................................................................49
Chapter 4: Troubleshooting ....................................................................................... 51
Unable to Create Meetings ..................................................................................................51
Unable to Launch the Welcome Screen .............................................................................51
Unable to Add an Active Directory User ............................................................................52
Unable to Send Email Notifications ....................................................................................52
Receiving “Unable to Create a Conference with a Personal VMR” Message ..................52
Receiving “External Server Not Set” Message ..................................................................52
Receiving a Blue Video Screen ..........................................................................................52
Login Fields Do Not Appear ................................................................................................52
Experiencing Issues with Internet Explorer .......................................................................53
Receiving the Camera Silhouette Image ............................................................................53
Forgot and Change Password Requests ...........................................................................53
Resolving Audio Issues ......................................................................................................53
Experiencing Echoes During the Meeting ..........................................................................53
Experiencing Low Audio from a Participant ........................................................................53
Resolving Miscellaneous Audio Issues ..............................................................................54
Chapter 5: Getting Help .............................................................................................. 55
Related Documents ...............................................................................................................55
The Polycom Community ......................................................................................................55