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1.15 Optional Device Features
120 Feature Guide
• When the remaining recording time for the PBX is less than 5 minutes, the display informs both the
extension users within the same resource and the manager that the voice message resource is full, and
the users will hear a special dial tone (dial tone 5) when going off-hook. If the remaining recording time
goes back to being 5 minutes or more, for example, when messages are erased, the display returns to
the idle status display and the users will hear another dial tone instead of dial tone 5 when going off-
hook.
• If the FWD feature is enabled for an extension whose FWD destination is the BV feature number (
Call Forwarding Selection [963]) and the extension has been assigned as "Normal" ( CO Line
Mode—Day/Night/Lunch [414-416]), outside (CO) line calls to the extension will not be forwarded and
the extension will not ring, even if the user has set the FWD feature. If FWD is disabled, outside (CO)
line calls to the extension will not be forwarded and the extension will ring.
• Only the operator or the manager can access the common message area (including common BV
OGM). The operator has higher priority than the manager as follows:
– When the operator extension is reassigned, the common voice messages (except for the personal
BV OGM of the operator) that were recorded prior to reassignment are erased. The new operator
can record, play back, and erase the common BV OGM.
– When the operator, who does not share an extension number with the manager, is newly assigned,
the common voice messages (except for the personal BV OGM of the manager) that were recorded
prior to reassignment are erased. The operator can record, play back, and erase the common BV
OGM.
– When the operator, who does not share an extension number with the manager, is deleted, the
common voice messages (except for the personal BV OGM of the operator) that were recorded
prior to reassignment are erased. In this case, the manager can record, play back, and erase the
common BV OGM.
• A voice message area cannot be included as a member of a conference call.
• Even if a caller does not leave a voice message in either the personal or common message area, for
example, by going on-hook while hearing a personal/common BV OGM, the information is still logged
in the corresponding Incoming Call Log (common or personal area) and displayed by SMDR ( 1.20.1
Station Message Detail Recording Feature).
• Personal/Common BV OGM Mute Time
Certain DTMF signals, such as Caller ID information, may be sent from the telephone company when
a call is first connected. Because these signals may interfere with BV, the PBX can be programmed to
ignore DTMF signals for a specified amount of time ( OGM Mute Time [519]) after a call is connected.
After the Personal/Common BV OGM Mute Time passes, DTMF signals are recognised by the PBX
and the personal/common BV OGM begins playing.
• A PT user can listen to voice messages by entering the Message Waiting Answer feature number.
Installation Manual References
2.3.9 2-Channel Voice Message Card (KX-TE82492)
Feature Guide References
1.15.6 Direct Inward System Access (DISA)
4.2.1 Tones/Ring Tones
User Manual References
1.5.5 Using Voice Messaging (Built-in Voice Message [BV])
2.1.6 Recording, Playing, or Erasing Common BV Outgoing Messages