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1.15 Optional Device Features
116 Feature Guide
1.15.7 Built-in Voice Message (BV)
Description
If an optional voice message card is installed in the PBX, a caller can leave a voice message in a user's
personal message area or the PBX's common message area. Information on the recorded messages is
automatically logged in the Incoming Call Log of the extension, where it can be viewed later or used to play
back the original message ( 1.16.2 Incoming Call Log). The optional voice message card has 2 voice
message resources (Built-in Voice Message [BV] resource 1 and BV resource 2), and every extension must
belong to one of these resources based on system programming ( BV Resource [621]).
Extension users other than the operator or manager can access the following options:
– Personal BV outgoing messages (OGMs)
– Personal voice messages (left by callers via Call Forwarding [FWD] or Direct Message)
Messages can be recorded, played, and erased by that extension's user.
The operator or manager can access the following options:
– Personal BV OGMs for the operator or manager
– Personal voice messages (left by callers via FWD or Direct Message for the operator or manager)
– Common BV OGMs for the company
– Common voice messages (left by callers for the company)
Messages can be recorded, played, and erased by the operator or manager only.
Up to 125 voice messages with a total recording time of 60 minutes ( BV Total Recording Time [807]) can
be logged per BV resource. All personal/common message areas within each BV resource share the total
space of the resource. For example, in BV resource 1, if the common message area currently has 10
messages, totalling 10 minutes, the personal and common message areas can jointly store up to 115
messages or 50 minutes.
[Example: Pattern A]
BV Resource 1
Common
Message Area
• Common BV OGM
• Common Voice
Message
• Personal BV OGM
• Personal Voice
Message
Personal
Message Area
Operator or Manager
(Extn. 101)
Personal
Message Area
• Personal BV OGM
• Personal Voice
Message
Extn. 102
Personal
Message Area
• Personal BV OGM
• Personal Voice
Message
Extn. 103
BV Resource 2
Personal
Message Area
• Personal BV OGM
• Personal Voice
Message
Extn. 124
Total message recording time: 60 minutes max.
Max. number of messages: 125 messages (including
Common/Personal BV OGMs and Common/Personal Voice
Messages)
Total message recording time: 60 minutes max.
Max. number of messages: 125 messages (including
Personal BV OGMs and Personal Voice Messages)