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1.1 Incoming Call Features
Feature Guide 15
1.1.1.2 Intercept Routing
Description
Redirects incoming outside (CO) line calls via the Direct Inward System Access (DISA) or Uniform Call
Distribution (UCD) feature to a preprogrammed destination when the original destination does not, or
cannot, answer the call. There are 2 types of Intercept Routing, described below.
Feature Guide References
1.2.2 Uniform Call Distribution (UCD)
1.15.6 Direct Inward System Access (DISA)
1.15.7 Built-in Voice Message (BV)
Type Description
No Dial While or after hearing a DISA outgoing message (OGM) or after hearing a dial tone
(short beep), if the caller does not dial anything or enters an unrecognised input, the
call is redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440] Flexible Ringing—Day/Night/Lunch
[408-410]
Intercept
Routing—No
Answer (IRNA)
If a called party does not answer a call within a preprogrammed time period ( DISA
Ring Time before Intercept [508], UCD Ring Time before Intercept [525]), the call is
redirected to preprogrammed intercept destinations in the following priority:
DISA IRNA to BV—Day/Night/Lunch [438-440] Flexible Ringing—Day/Night/Lunch
[408-410]