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Firmware Update Error Codes
Page 40 Mitel
®
5000 CP IP DECT Stand Configuration and Administration Guide – Issue 1.0, May 2010
Firmware Update Error Codes
A number of errors can occur when initiating a firmware update or while a firmware update is in
progress. The following list describes all error codes:
Code 0: No problems
This error code indicates that everything is working as specified.
Code 1: Wrong parameter
Code1 is an internal error code that indicates that the firmware update application cannot
access the selected software version (The selected software is not present in the “dir” list).
Code 2: Network not available
Network not available is presented to the user when the IP DECT Stand experiences some
network problem. This can be due to an unplugged Ethernet cable, furthermore are most HTTP/
1.1 response codes are presented to the user as a network error.
Code 3: VOIP_FWU_STATUS_UNKNOWN
Code 3 can indicate that the firmware file is not found on the firmware update server (HTTP/1.1
404).
Code 4: Firmware files too big
The firmware update file is too big.
Code 5: Timeout waiting for file
The server is busy and cannot process the get request within a reasonable time.
Code 6: Server not specified
Firmware update server is not specified.
Code 7: VOIP_FWU_STATUS_UNSPECIFIED_ERROR,
Code 7 covers a lot of misc. errors e.g. wrong format for the downloaded firmware update file.
Code 8: Illegal use of the Firmware updates API
Abuses of the firmware update API.
Code 9 Syntax error found in the DirFile
The DirFile contains all information needed for a firmware update; this includes information
about code size, link date, languages and so on. Code 9 indicates that there is a syntax error in
the DirFile.
Code 10: Unknown format of DirFile
The downloaded DirFile is of an unknown format. This could indicate that the IP DECT Stand is
downloading firmware from a wrong folder on the firmware update server.
Code 11: Server name lookup failed
The DNS server cannot determine the IP address for the provided firmware update server.
Code 12: Authentication failed
The HTTP request for the DirFile or firmware files failed with a HTTP/1.1 401 response code.
This indicates that either the user name or password is incorrect.