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Mitel 5604 Wireless Handset User Guide
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• Reverse Transfer
To access the Call Services menu:
• Press "More".
Call Operator
To call your switchboard operator:
• Press "More".
• Select "Call Operator"
Config Assistant
Configuration Assistant allows you to access a voice-guided configuration portal that provides
easy-to-use, remote access to the following phone configuration options:
• Dynamic Extension Express
• DND
• Manual Call Forwarding
• Meet-Me Conferencing
To use Config Assistant:
• Press "More".
• Select "Config Assistant"
Follow the voice prompts to make the changes to the required features.
Reverse Transfer
You can use Reverse Transfer (Call Pick Up) to answer calls that are ringing or holding at other
extensions. For example, if you receive a call while you are away from your desk, you can pick
up the call from another extension.
To use Reverse Transfer:
1. Press "More".
2. Select "Reverse Transfer"
3. Dial the extension or hunt group number where the call is ringing or holding. The call is
transferred to the phone you are using and you are connected to the caller.