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Troubleshooting
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Troubleshooting
This section contains information on how to solve common operational problems and warnings
you may receive. If you cannot resolve the issue contact your system administrator. If others
are experiencing similar problems there may be a system error.
Operational Problems
Fault Probable cause Action or comment
No display The battery level is low
The screen saver is set to "Black also in
call"
The battery level is low or the handset is
defective.
Charge the battery
Change the screen saver setting as
described in
Screen Saver on page
86.
Charge the battery or contact system
administrator.
No ringing The sound off icon is on, or the ringer
volume set to silent, or the handset is
defective.
Long press the Sound off key, increase
volume, or contact the system
administrator.