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Meridian Digital Telephone IP Adapter Installation and Administration Guide 165
October 2001 Troubleshooting
Unsuccessful PING options
If the PING was unsuccessful, answer these questions:
1 Did you enter the IP address correctly?
2 Are the subnet mask and default gateway configured properly at your site?
(Confirm this by checking the IP Configuration property sheets for the
involved units.)
3 Are the subnet mask and default gateway configured properly at the site
that you are PINGing? (Confirm with the site’s network administrator.)
4 Does the gateway respond to a PING?
If you are able to answer “Yes” to the questions above and the PING still does
not work, the problem lies somewhere in the network between the involved
sites.