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158 Meridian Digital Telephone IP Adapter Installation and Administration Guide
Troubleshooting Standard 1.1
Incoming calls are not being
received from the host PBX.
(continued)
5 The network administrator should check
the IP network (if it is being used) and
ensure that:
!
it is not down
!
traffic is being routed between the
Meridian Digital Telephone IP
Adapter unit and RLC on the host
PBX
6 The network administrator should PING
the RLC from the Meridian Digital
Telephone IP Adapter unit to verify IP
network connectivity.
7 If the problem persists, contact your
telecom administrator or Nortel
Networks distributor.
A call in progress was
suddenly disconnected.
1 Does your telephone display “Offline
Mode?” If so, enter the online SPRE
code to go back online.
2 Contact your telecom and data network
administrators. Perhaps network
problems caused the call to disconnect.
IF Symptom THEN What to do