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Meridian Digital Telephone IP Adapter Installation and Administration Guide 159
October 2001 Troubleshooting
Network connectivity
This section identifies some problems that can occur on the data network, and
describes what to do to resolve them.
System descriptions
If you are not able to establish or maintain data network connectivity, perform
troubleshooting as described in the following table:
Symptom What to do
You cannot establish a
connection from your
administration PC to the
Meridian Digital Telephone IP
Adapter unit.
1 Ensure that you entered the IP address
correctly when trying to establish the
connection.
2 Ensure that you entered the logon ID
and password correctly when trying to
establish the connection.
3 Ensure the Meridian Digital Telephone
IP Adapter unit’s IP address, network
mask, and default gateway are correctly
configured in the Meridian Digital
Telephone IP Adapter unit.
4 PING the Meridian Digital Telephone IP
Adapter unit to see if it responds. Refer
to “Using Configuration Manager’s
PING,” on page 163 for proper
procedure.
5 PING the gateway to see if it responds.
6 If the PING still does not work, contact
your data network administrator.