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Transferring Calls
6.1 Transferring Calls
You can transfer calls from one station to another in one of two ways.
If you first identify the caller to the party to receive the transfer, thus
giving that user the opportunity to prepare for the call, you have made a
screened transfer. If you transfer the call without first announcing it,
you have made an unscreened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or take one of several options that may be
available at your telephone. Also, if a transferred call is not answered
after a certain length of time (as set by the system) it recalls to your
telephone. Again, there are several options that you have available for
servicing the returning call (see the following pages for more
transferring information).
6
GCA70–245 Transferring Calls
LCD Speakerphone Reference Manual 6–1