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2.12 Transferring Calls To The Voice Mail System
As the attendant, you will not always have time to hand-write messages
for all of the people in your group. Transferring some calls to a voice
mail system provides an easy, efficient way for callers to record lengthy
messages to be retrieved by individual station users later.
You can program your attendant’s telephone so that you will be able to
transfer calls to voice mail by pressing a single button (known as the
Transfer To Voice Mail autodial button).
• To program a Transfer To Voice Mail autodial button at your
telephone,
1. Press INTERCOM.
2. Dial ✳✳1.
3. Press programmable button for Transfer To Voice Mail autodial
button location.
4. Dial 6.
5. Dial extension number plus “2" of the voice mail station port.
6. Press SPEAKER to end. (Label button location.)
• To transfer calls to the voice mail system,
1. While on a call, press preprogrammed Transfer To Voice Mail
autodial button.
2. Dial extension number followed by “2" of party to receive voice
mail message. The system will automatically dial into voice mail
and direct the message to the appropriate voice mail location for
later retrieval.
2.13 Transferring Recalls To A
Secondary Attendant Telephone
The system installer can arrange for another telephone (station 12) to
serve as a secondary attendant location. When this feature is enabled
through programming, incoming calls ring at the regular (or prime)
attendant’s station, but recalls from unanswered transfers or timed hold
recalls will ring at both attendant stations simultaneously. Neither the
prime attendant nor the alternate attendant can program the feature
directly; only the installer, through class of service programming, can
enable or disable the alternate attendant.
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–21