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Holding Calls
You can place a call on hold and pick it back up a short time later. With
a regular hold, you can pick up the held call or another user can pick it
up at another telephone if that telephone shares the held call line with
your telephone. With an exclusive hold condition, you must pick the
held call up at your telephone as no other telephone has access to it.
You can also answer and place on hold a call that is on a line that does
not appear at your telephone (a call that is parked or transferred to you,
for instance). You can even place a call on hold at another telephone or
on hold in the system so that anyone can answer it.
After a call has been on hold for the period of time (set by the installer
of your system), the system will cause three short ring bursts to sound
at your telephone and the flash rate of the line button becomes faster. If
the call is on exclusive hold, it will revert to manual hold after the hold
recall time period.
5.1 Holding A Call
• To Place a call on hold,
1. Press HOLD.
• To retrieve a held call,
1. Press line button of the held call (with flashing light).
• To retrieve a call that you answered and placed on hold but for
which you have no line appearance (for instance, a call that was
transferred to you),
1. Press TAP.
5
GCA70–245 Holding Calls
LCD Speakerphone Reference Manual 5–1