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6 Table of Contents
Call Groups (Teams)............................................................................................................................................................................................. 52
Log in/out as a Member of a Group if you are only Member of one Group............................................................................................................. 53
Log in/out as a Member of a Group if you are Member of several Groups............................................................................................................. 53
Log out all Members of a single Group................................................................................................................................................................... 54
Forward Group „unconditional“ to an internal/external Telephone because all Group Members are absent ......................................................... 54
Forward Group „on Busy“ to an internal/external Telephone because all Telephones „logged in“ are currently Telephoning ............................... 54
Forward Group „on no Reply“ to an internal/external Telephone because all Group Members are absent for a Moment ..................................... 54
Forward Group „if all Subscribers are logged out“ to e.g. an Answering Machine.................................................................................................. 54
Switch a previously configured Group Call Forwarding on/off ................................................................................................................................ 55
Switch off all active Call Forwarding Settings for one Group.................................................................................................................................. 55
Program Group Call Forwarding with an external Telephone if you are „Out of Office“ ......................................................................................... 55
Hotel Functions for Reception and Room Telephones ..................................................................................................................................... 56
Configure the Wake-up Time with the Room Telephone........................................................................................................................................ 57
Delete the Wake-up Time with the Room Telephone ............................................................................................................................................. 57
Enter the Room Status with the Room Telephone.................................................................................................................................................. 57
Installation and Use of the bundled Software........................................................................................................................... 58
Connection Options between PC and PBX ........................................................................................................................................................ 58
Connection via serial Port (V.24) ............................................................................................................................................................................ 58
Connection via the USB Interface (only COMpact 4410 USB and COMpact 2206 USB)....................................................................................... 58
Connection via ISDN PC-Controller (CAPI 2.0)...................................................................................................................................................... 58
Connection via a COMfort 1200/2000 or COMfortel 2500...................................................................................................................................... 58
Installation of the Software.................................................................................................................................................................................. 59
Minimum Requirements for the PC......................................................................................................................................................................... 59
Functionality of COMtools ................................................................................................................................................................................... 60
Load Data and Store............................................................................................................................................................................................... 60
Description of Short-Code Dial Numbers................................................................................................................................................................ 60
Description of special Numbers .............................................................................................................................................................................. 60
Call Data Management with COMlist................................................................................................................................................................... 61
Update Data Base................................................................................................................................................................................................... 61
Description of the Filters ......................................................................................................................................................................................... 61
Least Cost Routing Software Soft-LCR .............................................................................................................................................................. 61
Configure LCR with Soft-LCR................................................................................................................................................................................. 61
Service Functions, Troubleshooting................................................................................................................................................. 62
Initialize Settings................................................................................................................................................................................................... 62
Call the Service Technician and ask for a Modification of the Configuration................................................................................................. 62
Remote Programming............................................................................................................................................................................................. 62
Perform an automatic PBX Firmware Update .................................................................................................................................................... 62
Request Firmware Version................................................................................................................................................................................... 63
How to connect the Telephones.......................................................................................................................................................................... 63
Connecting analog Devices .................................................................................................................................................................................... 63
Connecting ISDN Devices ...................................................................................................................................................................................... 63
Cleaning of the Casing......................................................................................................................................................................................... 64
Frequent Problem Sources.................................................................................................................................................................................. 64
You are hearing an unexpected Tone..................................................................................................................................................................... 64
Telephoning impossible .......................................................................................................................................................................................... 65
The Telephone can not be called............................................................................................................................................................................ 65
Query or Transfer not possible ............................................................................................................................................................................... 66
Pickup is not possible ............................................................................................................................................................................................. 66
You cannot identify Door Bell ringing...................................................................................................................................................................... 66
PBX is not programmable....................................................................................................................................................................................... 66
Error Messages for USB......................................................................................................................................................................................... 66
Digit Code Index.................................................................................................................................................................................................. 67
Telephoning........................................................................................................................................................................................................... 67
Settings.................................................................................................................................................................................................................. 68
Index............................................................................................................................................................................................................................... 72