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58 Installation and Use of the bundled Software
Installation and Use of the bundled Software
Part of the product is a CD-ROM with various PC programs for use with
the PBX. With the program COMtools separate PC programs can be
launched. The programs con modify Wake-up times, Call Allowance
accounts, Short-Code Dialling numbers, special numbers and the Music
on Hold. The PC program COMlist will let you manage and analyse the
data in the call data memory of the PBX. The PC program Soft-LCR
manages the data for the automatic Least Cost Routing.
The data accessible by the PC programs COMtools can be
protected with the user password (this password has to be
configured with the configuration software first). An access to
e.g. the call charge accounts will not be possible any longer without
knowing the password. In order to read out the call data with COMlist
the user password is absolutely necessary.
To use the bundled PC software, you have to establish a connection
between your PC and the PBX. Four separate options are available for
this purpose. The PC is directly connected to the serial interface (Pic. 1
and Pic. 2) or the USB interface (Pic. 4 on page 59) of the PBX, or a
CAPI 2.0 compatible ISDN PC controller installed in the PC (Pic. 3 on
page 59 and Pic. 5 on page 59) or a system telephone connected via
USB with the PC (Pic. 6 on page 59; COMfort 1200/2000 or COMfortel
2500) used as an internal subscriber of the PBX. Depending on the con-
nection option of your PC, please observe the following advises.
Connection via serial Port (V.24)
In the PC program the V.24 COM Port of the PC (COM 1 to 4) connect-
ed to the PBX to has to be selected under „Interface“. If problems occur
during an ongoing transfer, they may be caused by faulty cable connec-
tions. Please contact the supervisor of the PBX.
Connection via the USB Interface (only COMpact 4410 USB
and COMpact 2206 USB)
In the PC program „USB“ has to be selected under „Interface“. The
installation of the necessary driver is described in the enclosed CAPI
manual.
In case of an indirect connection of the PC to the terminal to be
configured (e.g. PC connection to the USB port of a COMfort
2000 to configure the PBX), the transmission will be faster if the inter-
face is set to „ISDN controller (CAPI 2.0)“ (using the B channel) instead
of the selection „USB“ (using the D channel).
Connection via ISDN PC-Controller (CAPI 2.0)
In the PC program „ISDN controller (CAPI 2.0)“ has to be selected un-
der „Interface“. The internal S
0
port connection of the ISDN PC-control-
ler must have a programming permission. The default factory settings
have permission for programming on every S
0
port. The subscriber
number of the ISDN PC-controller must be configured to „ISDN PC-con-
troller“ with the configuration program COMset. If you have problems
with your ISDN PC-controller, please read the manual of your ISDN PC-
controller or contact the vendor of the ISDN PC-controller directly about
compatibility with CAPI 2.0. Try to get the most recent drivers with CAPI
2.0 support. Most vendors offer the option to download new drivers from
the Internet or via mailbox.
If you encounter problems during a running transfer, please check your
cabling. If necessary, contact your dealer or supervisor for help.
Connection via a COMfort 1200/2000 or COMfortel 2500
In the PC program „USB“ has to be selected under „Interface“. The
installation of the necessary driver is described in the manual of the tel-
ephone.
U
U
☞
Connection Options between PC and PBX
☞
Pic. 1: Connection: Serial Interface
(COMpact 2206/4410 USB)
Pic. 2: Connection: Serial Interface
(COMmander Basic)