Filter
Top Products
44 You like to change the Music on Hold/Announcement
You are in need of an analog DTMF telephone, an ISDN tele-
phone with DTMF signalling or a DTMF sender.
The PBX has to be configured properly with the configuration program
COMset.
You must have knowledge of the remote switching and programming
MSN/DDI and the external password configured with the configuration
program COMset.
If you call the PBX as described here and enter the correct external
password, you will hear the external acknowledgement tone. You can
now use the same programming sequence as from internal (after the
password). At the end you will hear the external acknowledgement tone
again.
If you wait too long with entering the code or enter the wrong code, you
will hear the busy tone. Hang up the receiver and try again.
Music on Hold:
If you make a transfer or Query, the calling partner in
the background will hear a Music on Hold combined with an optional
announcement.
The Music on Hold is stored in the PBX (internal Music on Hold) or is
provided as external Music on Hold via an audio input (on the
COMmander Basic only possible after the extension with a door/switch-
ing module).
The PBX systems COMpact 4410 USB and COMpact 2206 USB
already have a selection of 7 internal Music on Hold melodies. The PBX
systems COMpact 4410 USB and COMmander Basic allow the storage
of an individual internal Music on Hold.
Music on Hold announcement:
The PBX systems COMpact 4410
USB and COMpact 2206 USB have a pre-recorded Music on Hold
announcement. The PBX system COMmander Basic offers the option
to record an individual Music on Hold announcement. There is no limi-
tation for mixing the existing Music of Hold with the announcement and
the length of the pause between the announcements can be configured.
Alarm announcement:
If your PBX is equipped with a door/switch
module and the alarm input on the module (unused door key input) is
properly connected (e.g. to the output of an alarm system), you can
record an alarm announcement for the call to the alarm subscribers.
The described functions can also be configured via PC.
This function will delete the existing Music on Hold directly
(does not apply to the 7 pre-recorded internal Music on Hold
melodies of the COMpact 4410 USB). Even if you hang-up after dialling
43# the old Music on Hold will already be deleted. The Music on Hold
may have a maximum length of 120 seconds (COMpact 4410 USB: 128
seconds). After this time the recording will automatically be stopped and
you will hear the acknowledgement tone. If you are using a shorter
Music on Hold, you can stop the recording unconditional by hang-up or
pressing the
# key.
The music must be provided on the audio input (on COMmander Basic
only after extension with a door/switching module).
COMpact 4410 USB: If you have also stored a recorded Music on Hold
in the PBX, its playing time will be shortened by recording an announce-
ment (alarm and/or „Announcement before Answering“). You will not
have the 128 seconds for the Music on Hold at your disposal. In case of
„Announcement before Answering“ 48 seconds of music time (24 sec-
onds of talking) will be lost, in case of an alarm announcement 32 sec-
onds of music time (16 seconds of talking). So 48 seconds will be avail-
able for the Music on Hold.
For the PBX COMpact 2206 USB the recording of individual Music on
Hold melodies is not possible.
To play external music or Music on Hold recorded by yourself, please
note that some music songs are subject to a fee to the copyright holder.
Please ask the corresponding authorities.
691 # f
Activate alarm input for one single alarm
external acknowledgement tone
(1 sec continuous tone)
or
692
Activate alarm input for multiple alarms
or
690
Deactivate alarm input
☞
You like to change the Music on Hold/Announcement
☞
Recording internal Music on Hold with the PBX (COMpact 4410 USB and COMmander Basic only)
b7O 43 #f *e #
Fade in music on hold and
save
secret
password
You will hear some
short tones and then the
acknowledgement tone
Press the star key to start the
recording and switch on the music
output device simultaneously.
stop
recording
☞