Filter
Top Products
38
■
DIALING 911 WITH 2-LINE
CAPTEL
DIALING 911 WITH 2-LINE
C
AP
T
EL
With 2-Line CapTel, calls to 911 are handled exactly the same as if you’d
called from any other type of phone, plus you get captions of the call
directly from the CapTel Captioning Service. Emergency services will
be able to locate you and send help based on the location from which
you place the call. To dial 911:
1. Pick up the handset and dial 911. Your call will be directly
connected to the local emergency center for your area.
2. Make sure the light above the button is on. If not, press the
button to turn the captions On. You will receive captions of
everything the 911 call-taker says.
3. When 911 answers, state your emergency.
If you turn captions on in the middle of a call to 911, there will be
an initial delay between the time 911 answers and the time that captions
begin as the CapTel phone connects to the Captioning Service. During
that time, the 911 call-taker will be able to hear everything you say.
State your emergency. If necessary, tell the 911 call-taker you are
reading captions.
NOTE: The process for calling 911 is different when using 1-Line
CapTel, which automatically converts 911 calls to Voice Carry Over
(VCO). Please see Dialing 911 in an Emergency on page 29 for more
information about how 1-Line calls to emergency services are different
than 2-Line calls.
CAPTION
CAPTION