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INSTALLATION
IMPORTANT
STEP 3 – Register Your Long Distance Provider
If you plan to make long distance captioned calls with your new CapTel
phone, please let CapTel Customer Service know what long distance
company you want your charges to be billed under, so that it appears
correctly on your phone bill (under your existing long distance service or
calling plan).
If you do not tell CapTel Customer Service which long distance service
should be used, long distance captioned calls placed on your CapTel
phone will be billed under the same long distance service/company that
your state uses for Relay calls (varies by state).
Indicating your preferred carrier of choice only affects captioned long
distance calls made on your CapTel phone. Local calls and calls to
toll-free numbers are not affected. You are never charged a fee for
using the CapTel captioning service.
To Indicate Your Preferred Long Distance Carrier:
(Select One)
1) Register online at www.captionedtelephone.com
2) Email at CapTel@CapTelMail.com
3) Call toll-free: 1-888-269-7477 (V/CapTel);
1-800-482-2424 (TTY)
4) Mail the Long Distance registration card enclosed
in the box.
NOTE: If people call your CapTel phone via long distance, encourage
t
hem to register their long distance service/calling plan with CapTel
Customer Service, too. This will ensure their long distance captioned
calls to you are billed correctly under their existing long distance
company/calling plan on their phone bill.