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Using Net Phone Features
Call Handling Features
Strata CIX Net Phone UG 04/08 75
Answering Calls
Typically the longest ringing calls are answered first, but calls can be answered in any
order with a click of the button.
³ To Answer Oldest Call
³ While a call is ringing, click the Answer button .
or double-click on the top call in the Calls View Window.
or press the Answer Hot Key (F9). Note: Net Phone must have focus for the key to
work.
³ To Answer Calls in Any Order
³ Double-click on the selected call in the Calls View Window.
³ To Answer a Call while Talking (Call Waiting)
While on an existing conversation, another call may ring. The existing call can be
placed on hold and the ringing call answered.
³ While talking on an existing call and another call rings in (not marked “Campon”),
click the Answer button
or double-click on the ringing call in the Calls View Window
or press the Answer Hot Key (F9). Note: Net Phone must have focus for the key to
work.
³ Hanging Up or Disconnecting Calls
³ When the call is completed, click the hangup button to disconnect the call
or right-click on the call in the Call View Window and select Hangup.
or press the Hangup Hot Key (F12). Note: Net Phone must have focus for the key
to work.