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Net Phone Settings
User Programmable Keys
42 Strata CIX Net Phone UG 04/08
System/PBX Command Keys
The System/PBX command keys are maintained for backward compatibility. It is
highly recommended that the user create User Defined Actions for System/PBX
Commands. The User Defined Actions have expanded the options available for a
number of these commands and thus offer better choices.
The description below shows the possible features that appear in the Setup Key
window. Some of the features listed are dependant upon Net Phone System
Administration settings such as the Auto Call Record/Tracer Recording features,
which only appear when the System Administrator enables those items. Others are
dependant upon the PBX used by Net Phone.
The commands that may be available will depend upon the PBX you are using.
Commands that may be available include:
* An enhanced feature is available in User Defined Actions
PBX Call Control Auto Call Record/Tracer Recording
Answer — Current call. Start Record
Conference — Simulates pushing Conf key. Stop Record
Dial xxxxxx — xxxx= the number to dial. Set Bookmark “Msg”
Hangup — Hangup current call. Call Center
Hold — Hold current call. ACD — Agent Help
* Modify Call “Field” “Value ACD — Call Pickup
* Transfer Set Work Units “Value”