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User-Defined Actions
Action Variables
68 Strata CIX Net Phone UG 04/08
Note Insert +x following the ‘%’ character to restrict the variable value to the first ‘x’
or leftmost characters. Insert –x to restrict the variable value to the last ‘x’ or
rightmost characters. For example, to pass the first 8 characters of the Calling
Party Name, enter: %+8N. To send the last 4 digits of the Calling Phone
Number, enter: %-4P.
%OR(“field”) or
%OC(“field”)
Outlook Calendar/Reminder “fields”:
1. “SUBJECT” — subject field of Outlook event.
2. “START” — start Date/Time of event.
3. “END” — ending Date/Time of event.
4. “IMPORTANCE” — Importance (Low, Normal, High) of event.
5. “LOCATION” — location of event.
6. “ADVANCE” — number of minutes of advance notice.
7. “STATUS” — Busy status (Free, Busy, Out of Office) of event.
8. “STIM” — start Time without the Date.
9. “DIFF” — time difference before event start, e.g., 15 minutes will report
“15 Minutes”. Used for text to speech announcments.
%P Incoming: CallerID Number / ANI; Outgoing: Dialed Number
%S Call Answered ("Y"es or "N"o)
%T Call Type ("IC" or "CO"): IC= Intercom call; CO= Outside call.
%V
The Extra Call Info screen allows you to configure a button for each Call
Info field. This variable, %V, contains the value of that Call Info field for use
when defining an Action trigger.
%W
Contains ‘1’ if Outlook Link found a match in Outlook. Contains ‘0’ if
Outlook Link did not find a match, or was not active.
%X(“name”)
Extra Call Info Field, i.e. %X("Notes"). The name of the field must be in
double quotations. For a list of field names in your system, go to
Preferences>General Tab>Extra Info button, Add and use the pull down list
for fields available on your system.
%Y
Contains the Outlook Unique Identifier if Outlook Link found a matching
record in Outlook.
%Z Call Status ("Ringing", "Talking", etc.)
Variable Information