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Personal Call Handler
Creating Personal Call Handling Rules
Strata CIX Net Phone UG 04/08 101
• FWDed/XFRed Call Ringing –
Whenever a call rings on the phone that
has been either Forwarded or Transferred
from another extension.
• Call Type – Select the call type for the
ringing call.
• Phone State – Select the Phone State
when the call arrives.
• FWD/XFR Ext # – Select the
extension number the call is from.
For the last two options, enter a
specific number in the box including
wild card characters when needed.
See Like Matches and Unlike Matches for use of wildcards.
• Extra Info – Select a “Field Name” (CallerID Name, or type in another field
name) and then choose how to treat this information. For the last two options,
enter a specific number in the box including wildcard characters when needed.
See Like Matches and Unlike Matches for use of wildcards.
• Account Code – Select the account code type to be used. For the last two
options, enter a specific number in the box including wildcard characters when
needed. See Like Matches and Unlike Matches for use of wildcards.
• ACD Call Ringing – Happens whenever a call rings on the phone that is part of an
ACD group (ignores non-ACD calls).
• Call Type – Select the call type for the ringing call.
• Phone State – Select the Phone State when the call arrives.
• ACD Pilot Ext # – Select the pilot number the call is from. For the last two
options, enter a specific number in the box including wild card characters when
needed. See Like Matches and Unlike Matches for use of wildcards.
• Extra Info – Select a “Field Name” (CallerID Name, or type in another field
name) and then choose how to treat this information. For the last two options,
enter a specific number in the box including wildcard characters when needed.
See Like Matches and Unlike Matches for use of wildcards.
• Account Code – Select the account code type to be used. For the last two
options, enter a specific number in the box including wildcard characters when
needed. See Like Matches and Unlike Matches for use of wildcards.