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EClass Block
Description
The EClass (Class of Service) Block is an expansion or extension of service parameters which pertain to an Extension
Block. All extension blocks are associated with one Eclass Block.
Eclass Blocks specify the voice prompts and operating parameters to be used when transferring calls to Extension
Blocks and what to do in the event of a failed transfer (ring-no-answer or busy). It authorizes subscribers to make
Outcalls and allows their callers to have them paged via Overhead Paging. There is no limit to the number of
Extension Blocks the EClass Block may be associated with.
The Operating Modes in the CallDirector section of the EClass Block provide the flexibility to handle calls differently
for various modes of operation (typically at different times of the day). The CallDirector uses Event Pointers to pass
control of the caller.
Eclass The name of this block. A Block name can be any alphanumeric string up to 16 characters long (including
spaces). A Block name may not be the same as another Block name. MBX, EXT or LIST Numbers may not be dupli-
cated within the same group.
Extension Controls
Extension Retention The number of days, from 1 to 999, an inactive extension or EXT Block will be retained. If an
extension goes unused for the specified number of days, it will be automatically deleted. The default value is 60 days.
Caller Input Control
Wait for Entry The time, in seconds, that extensions in this ECLASS will wait for the caller to make an entry. This
parameter is in effect after prompts play requesting caller entry on a failed transfer. This time begins after a prompt
is spoken or after the last digit is pressed. This parameter should be kept in the 3-5 second range to avoid long
delays by the SVMi-8. The allowable inputs are 0-99 seconds.
Block Types and Descriptions
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