Samsung SVMi-8 Telephone Accessories User Manual


 
Activity Counters
This page will keep track of this extension blocks activity. It contains the following statistics. Total shows the total
number of calls this Block has processed during the period specified in the following range.
From - To Indicates the period, from the date when the Report Counters were last cleared, until the current date.
Applies to all call counts in this report.
Answered The number of calls processed by this Block, which were answered by the called party, and what per-
centage of the total calls this number represents.
NO-Answer The number of calls processed by this Block, which encountered a ring-no-answer condition, and what
percentage of the total calls this number represents.
Busy The number of calls processed by this Block, which encountered a busy signal, and what percentage of the
total calls this number represents
Blocked The number of calls which encountered call blocking set on this extension, and the percentage of the total
calls this number represents.
Rejected The number of calls processed as screened transfers, which were rejected by the subscriber, and the per-
centage of the total calls this number represents.
ReDirected The number of callers redirected to another extension by the subscriber, and the percentage of the total
calls this number represents.
Abandoned The number of calls processed by this Block, during which the caller disconnected without selecting
any options, and the percentage of the total calls this number represents.
NO Response The number of calls processed by this Block, during which the caller made no entry in response to
the available options, and what percentage of the total calls this number represents.
Block Types and Descriptions
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