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1.3 Telephone Features
42 Operating Manual
You can have your incoming calls forwarded to a specified destination.
The following methods are available:
All Calls:
All calls are forwarded to a specified extension regardless of the status of your extension.
Busy/No Answer (BSY/NA):
All calls are forwarded to a specified extension when you do not answer within a specified time period
or when your extension is busy.
Follow Me (From):
If you fail to set the above-mentioned "All Calls" to forward before you leave your desk, you can set your
calls to be forwarded from the destination extension.
To Outside (CO) Line:
All calls are forwarded to an outside party if your extension is permitted through system programming.
The call duration is limited.
• The FWD/DND button light shows the current status as follows:
Off: Neither feature is set.
Red on: Do Not Disturb (DND) mode
Flashing red slowly: Call Forwarding (FWD) mode
• If a proprietary telephone (PT) user sets the FWD—Busy/No Answer feature, the FWD/
DND button light will keep flashing while on-hook. To stop the button from flashing, go off-
hook and enter "716#".
• A call can only be automatically forwarded one time.
In the example below, extension A's calls are being forwarded to extension B. If extension
B tries to set FWD to extension C, the extension B user hears a reorder tone and the
setting is denied. If extension B has already set FWD to extension C, and extension A tries
to set FWD to extension B, the setting is also denied.
• You can confirm the current FWD destination by pressing the FWD/DND button while on-
hook.
• You can set the voice mail extension number as the FWD destination to receive calls into
your mailbox.
• You can set the Built-in Voice Message (BV) feature number as the FWD destination to
receive calls into one of the voice message areas.
• The destination of an extension's forwarded calls can call or transfer calls to the original
extension.
A
B C
A
B C
FWD—All Calls
Call or
transfer a call
Original
FWD destination
Incoming
call
A B