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Feature Key chart
Call Page NO NO YES NO
Call Park YES NO NO NO
Call Pickup YES NO NO NO
Call Pickup, Directed NO NO YES NO
Call Transfer YES NO NO NO
Call Waiting NO YES NO NO
Callers YES YES NO NO
Calling Name/Number
Delivery Blocking
(CNNB)
NO NO YES NO
Charge a Call (Account
Code)
NO NO YES NO
Conference 6-party YES NO NO NO
Controlled Interflow NO YES NO NO
Customer Originated
Trace (COT)
NO YES YES NO
Direct Call Park NO YES YES NO
Display Agent NO YES NO NO
Display Queue NO YES NO YES
Emergency NO YES NO YES
Forced Agent NO YES NO NO
Forward an Internal Call NO NO YES NO
Group Intercom Call NO YES NO NO
Incalls NO NO NO YES
Feature Name Context
Sensitive
Soft Key
Programmable
Key
Feature
Access
Code
Fixed
Key