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While on a non-ACD call
Follow these procedures to put a call on hold, transfer a call, use the mute
key, and use the conference call feature when the call is not an Automatic
Call Distribution (ACD) call.
See Figure 1 "IP Phone 1150E components" (page 10) for the location
of the keys.
Navigation
• “Using call hold” (page 49)
• “Transferring a call” (page 49)
•
“Using conference call” (page 50)
•
“Using the mute feature” (page 50)
Using call hold
The Hold feature allows you to suspend the call without terminating it.
Follow this procedure to use the hold feature.
Step Action
1 To put the call on hold, press the hold key.
The call is suspended. On the display, an indicator flashes
beside the line on which the call is held.
2 Press the key beside the flashing indicator in the display.
The call is active again.
--End--
Transferring a call
Follow this procedure to transfer the call to another extension.
Carrier VoIP
Nortel IP Phone 1150E User Guide (CICM)
NN10300-025 04.01 Standard
24 April 2009
Copyright © 2009 Nortel Networks
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