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Table of Contents
Call features 52
Use Group Call ....................................................................................52
Use Privacy Release ..............................................................................53
Activate Override .................................................................................54
Activate Override, Enhanced ................................................................54
Use the Buzz signal ..............................................................................55
Make an announcement over the Call Page ............................................55
Use Forced Camp-on ...........................................................................56
Radio Page Feature ..............................................................................56
Your telephone display information 59
Understand the Meridian 1 Calls Waiting status indicator for ACD ..........59
Understand the ACD display information for the Meridian SL-100 ...........59
Display agent status .............................................................................60
Display queue ......................................................................................61
Display call information ........................................................................61
Your M3905 Call Center Telephone Options menu 62
Options feature list ..............................................................................62
To access your adjustable features in the Options menu ..........................63
Select language ...................................................................................64
Change feature key label ......................................................................64
Adjust the contrast ...............................................................................65
Adjust the volume on your telephone .....................................................66
Choose Ring type .................................................................................67
Use Call Timer .....................................................................................68
Format Date/time 68
Use Key Click ......................................................................................69
Headset Type .......................................................................................70
Display Diagnostics ..............................................................................71
Set MCA Data Parameters ....................................................................71
Accessories for the M3905 73
Additional Key Caps ............................................................................73
Accessory Connection Module (ACM) ....................................................73
Headset ...............................................................................................73