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Call Center Agent/Supervisor Features
17
Example
To re-enter ACD DN 1 without using
Priority (press
£ ‚ £
to correct
ACD DN 1):
Dial your Agent ID £ Supervisor ID £
ACDDN1£ ‚ £ ACD DN 1 £
ACDDN2£ ACDDN3£
ACDDN4£ ACDDN5££.
Note:
This feature is not available on the
Meridian SL-100.
Agent logout
/
Press the Make Busy Key and disconnect
the headset. The LED indicator lights
continuously.
Note:
If you press the Make Busy Key while
on an ACD call, you will be logged out
automatically when the call is finished.
Make Busy