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Getting Started ♦ 7
Note: Some of the features listed above are programmed for you by
default; others are optional and may not be labelled on your keypad
firmkeys. For keypad programming information, see Firmkey
Programming on page 42.
Handset and Cradle
The 5550 IP Console is equipped with a handset and cradle. You can
adjust the slope of the cradle and detach it from (or attach it to) the
console keypad.
Mitel-approved headsets are also available for use with the console.
See page 10 for more information about using the handset or a
headset.
Keyboard Controls
Use the computer keyboard to search for Phone Book entries, type
in the Scratch Pad or Bulletin Board, and execute softkey commands.
Softkeys (F1 – F12)
The softkeys are the F1 to F12 keys on your computer keyboard. You
use them to enter commands shown in the softkey area on the screen.
The commands are not fixed to a specific softkey; instead, they
change depending on the state of the call you are handling or the
feature you are using. For example, when you call a busy extension,
the F4 key might be used to request a Callback. At another time, the
same key, F4, could be used to set up a conference call.
Programmable Firmkeys
TRUNK STATUS Displays information about trunk (outside line) usage.
UNASSIGNED Allows you to program an unassigned (or “blank”) key to
suit your calling needs.