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1-40 HCXTD840, Issue 1, July 2001
One active call
and two calls
held
This display indicates one active call and two calls being
held using hold loop keys:
Using the hold
key
Use the hold key to hold a call as follows:
1
Press the <HOLD> key while on an active call.
A CAP winks representing the held call.
2
Press the winking CAP to retrieve the call.
Using the <HOLD> key ties up a CAP (at least two
CAPs must be available before a call can be
answered. This ensures that one CAP can be used to
answer a call, while another can be used to place a
call.) Therefore, if your console is programmed with
hold loops, use a hold loop rather than the hold key to
hold a single call. The hold loops are preferred
because they do not tie up CAPs.
Placing a
conference call
on hold
To place a conference call on hold, you must use the
<HOLD> key. Neither hold loops nor soft park can be
used to hold conference calls.
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