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1-32 HCXTD840, Issue 1, July 2001
Procedure To answer a call:
1
When a call rings at a key, the lamp above the key
flashes.
2
To answer the call, press either the <ANS> key or the
appropriate special answer key.
About
answering and
CAPs
Calls to your station number ring at a CAP, rather than an
answer key. To answer one of these calls, press the
flashing CAP.
At least two CAPs must be available before a call can be
answered. This ensures that one CAP can be used to
answer a call, while another can be used to place a call.
About type of
station values
Every station within your facility is assigned a type of
station (TOS) value. The TOS value determines the type of
calling privileges a station user has. For example, some
stations are permitted to make local and long-distance
calls, while others may be restricted to local calls only.
When a station calls and asks you to dial an outside
number, check the TOS value to make sure the connection
is permitted. Ask your system administrator for a list of
the connections allowed for each TOS.
For instructions on how to hold a call, see “Holding”
on page 1-38. For instructions on how to transfer a call,
see “Transferring” on page 1-42.