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1: A
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ET
500A
A
BOUT
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ALL
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PPEARANCE
K
EYS
(CAP
S
)
HCXTD840, Issue 1, July 2001 1-17
Call
appearance
key lamps
The lamps above the CAPs show the status of each CAP:
CAP
availability
At least two CAPs must be available before a call can be
answered: one to answer calls and another to place calls.
Calls that ring
at CAPs
The following calls ring at a CAP (rather than at one of the
answer keys):
This lamp status... Indicates that...
Dark lamp the CAP is idle
Winking CAP a call is on hold
Flashing lamp a ringing call
Steadily lit CAP an active call
Call type Description
Automatic callback Rings with a fast ringing pattern
Outgoing trunk
queuing
Rings with a fast ringing pattern
Calls to your
directory number
Any call to a station number
assigned to the 500A that usually
consists of three or four digits
Priority calls to the
attendant
Ring at the highest numbered
CAP available.