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HCXTD840, Issue 1, July 2001 1-23
Optional Programmable Keys
About optional
programmable
keys
Optional programmable keys can be used as autodial keys
(for one-key access to access codes, account codes, and
frequently called numbers), or for optional features. While
some optional programmable keys are programmed from
your attendant console, others must be programmed from
the Customer Maintenance/Administration (CMAT)
terminal by your system administrator. See Table 1-3 for a
list of possible uses for optional programmable keys.
Table 1-3 Optional programmable keys
Key Name Purpose
Autodial keys Provide one-key access to access codes, account
codes and frequently called numbers.
Call park <PARK> Parks a call.
Code <CODE> Distinguishes code calls from other calls. When a
code call comes to your console, it rings at the
<CODE> and <ANS> keys. Press either key to
answer.
Convert <CONV> Converts an incoming voice call to a data call,
allowing the attendant to transfer the data call to a
station.
Detection <DET> Lights when the answer detection unit is down. The
answer detection unit is optional external equipment.
E911 key (<E911>) The lamp on the E911 alarm key blinks when a 9-1-1
call is made. Pressing the key displays the number of
the station user who placed the call. This information
is then deleted from the 911 call queue. The lamp on
all attendants continues to blink until all 911 calls in
the queue are deleted. This key functions with both
911 and E911 service.