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Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP) 69
Accessing Voice Messages
To access voice messages, press the Messages button .
Note Your company determines the voice-message service that your phone system uses. For the
most accurate and detailed information about your service, refer to the documentation that
came with it.
If you want to... Then...
Set up and personalize
your voice message
service
Press and follow the voice instructions.
If a menu appears on your phone screen, choose an appropriate menu item.
Check for your new
voice messages
Look for:
• A steady red light on your handset. (This indicator can vary. See
Customizing Rings and Message Indicators, page 59.)
• A flashing message waiting icon and text message on your
phone screen.
Note The red light and message waiting icon display only when you have a
voice message on your primary line, even if you receive voice messages
on other lines.
Listen for:
• A stutter tone from your handset, headset, or speakerphone when you
place a call.
Note The stutter tone is line-specific. You hear it only when using the line
with the waiting messages.