Avaya 2 Telephone User Manual


 
Index
62 Avaya IR R2.0 Troubleshooting
Restoring BROKEN NMS and VoIP cards • 50
Restoring cards and channels • 17, 47, 48
Restoring FOOS cards and channels • 49
Restoring MANOOS cards and channels • 48
Restoring NETOOS cards and channels • 49
Restoring the system if both hard disk drives fail • 58
Reviewing fax repair procedures • 22
Reviewing the Display Equipment screen • 13
Running the metastat command • 55
S
Speech • 10
Speech and TTS problems • 23
Speech delayed or cut off • 23
Speech not playing • 26
Speech recognition not available as resource • 23
Speech recognition not working • 26
Speech recognition rejecting many responses • 25
Speech resource bad or non-configured • 24
Speech response delayed • 25
Speech server not running • 25
Speechify or RealSpeak TTS port state stays INSERV
when LAN is down • 33
Switches • 7
System and LAN capacity • 8
System process problems • 34
T
Testing platform hardware • 46
Text-to-Speech output is not heard • 32
Text-to-Speech problems • 33
The MRCP configuration file • 28
The public switched telephone network (PSTN) • 6
Touchtone not interpreted correctly • 20
Tracing LAN activities • 40
Troubleshooting • 6
Troubleshooting based on observations • 12, 15
Troubleshooting database server disconnections • 35, 38
Troubleshooting intermittent LAN problems • 39
Troubleshooting overview • 6
Troubleshooting persistent server problems • 39
Troubleshooting procedure • 12
Troubleshooting speech server disconnections • 24, 27,
31, 37
Typical causes of LAN problems • 37
Typical fax problems • 20
U
Unix commands failing or disk errors • 34
Using commands • 15
Using IR system events • 13
Using Sun diagnostic tests • 14
V
vi editor causes core dump • 34
Voice response applications • 7
Voice system not answering • 16