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Issue 1.0 April 2006 31
ASR
Servers
Server Name Base
Port
Numb
er
IBM WVS
<hostname>/media/reco
gnizer
554
Scansoft
SWMS
<hostname>/media/spe
echrecognizer
4900
Nuance
MRCP
Server
<hostname>/recognizer
554
TTS
Servers
Server Name Base
Port
Numb
er
IBM WVS <hostname>/media/synt
hesizer
554
Scansoft
SWMS
<hostname>/media/spe
echsynthesizer
4900
Nuance
MRCP
Server
<hostname>/synthesizer
554
Note:
The suffixes above are
automatically appended when the above media servers are configured through
Web Administration.
2. Check the performance of your LAN.
Slow or interrupted LAN communications can result in failed processes for speech
recognition, Text-to-Speech, or database operations. The cause is generally overloading
of the Avaya IR system or the LAN.
For more information, see Checking LAN communications
on page 36.
3. Check for speech server disconnect problems.
For more information, see Troubleshooting speech server disconnections
on page 37.
4. Run a trace using debug level 5 and examine the MRCP message exchange.
Use the command sproxyadm -r OPSRx -D 5