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Issue 1.0 April 2006 15
• Validation Test System (VTS) to test and validate major hardware components
• OpenBoot Diagnostics system to perform root cause failure analysis on various IR
devices
• PROM Diagnostics to check system processes, such as the error rate and type for
Ethernet packets
Sun Fire V210 and V240 Servers Administration Guide explains how to run these diagnostic
tests on the Sun Fire V240 platform. The Sun Fire 280R Server Service Manual explains how
to run these diagnostic tests on the Sun Fire 280R platform. The Sun Blade 150 Service
Manual explains how to run these diagnostic tests on the Sun Blade 150 platform.
These documents are available in Avaya IR System Help (under "Print documents") or from
the Sun Web site (http://www.sun.com).
Using commands
Execute IR system administrative commands to check components and processes.
Information available through administrative commands includes:
• The allocation of resources for all devices
• Resources and space available in the database
• Feature packages installed on your IR system
• A report of all active fax jobs
Since the Solaris operating system is Solaris-based, you also can run Solaris commands that
check devices, processes, and files.
Troubleshooting based on observations
Troubleshoot based on observations when:
• You have reviewed the Message Log Report screen and cannot identify any events
related to the problem.
• The suggested repair procedure for the event does not completely resolve the problem.
• Further investigation is required, such as when you are investigating an intermittent
problem.