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MERLIN System Features
Your MERLIN system offers features that provide exceptional telephone service on
both a businesswide and a personal basis. As system administrator, you make deci-
sions about how the system operates as
a whole and about
which features should
appear at each voice terminal. The chart on the next few pages describes all the
features available to your system and suggests ways to use some of these features.
It should help you decide which features are best for your business. The features
are grouped alphabetically in three categories:
●
Fixed Features
are built into the system and require no programming. Fixed
features associated with factory-labeled buttons appear in bold type in the chart.
●
Custom Features
can be changed according to company priorities and per-
sonal needs. Those that you, the system administrator, must assign are coded
with the symbol
[A]
in the chart. Those that individuals may assign to their own
voice terminals are coded with the symbol
[I]
. Features coded with
[Al]
may
be assigned by individuals, but you may want to approve such assignments
to
ensure that they meet the overall needs of your business.
A page number under the name of each feature marked with an
[A]
tells you
where you will find instructions on assigning the feature.
●
Optional Features
require the purchase of additional equipment.
The system comes ready to use with certain custom features in place on all voice
terminals (see the initial feature assignments, pages 63 through 65). Since no two
businesses are alike, however, you may want to change some or all feature
assignments. You can change any custom feature by following the appropriate set
of steps in this manual.
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