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Table of Contents
Page
How to Use This Manual
Administration Overview
Administering Your System for the First Time
Making Changes to Your System Later
MERLIN System Components
The Model 1030 Control Unit and Expansion
Unit
The Administrator/Attendant Console
Using the Console
Optional Equipment
Preparing to Administer Your System
The Square vs. Pooled Decision
About Square Systems
About Pooled Systems
The Forms and Labels You Need
Choosing a Time to Administer Your System
Basic Administration
Setting Your Control Unit
Changing Your System Later
Notes on Resetting Control Unit Switches
Entering and Leaving Administration Mode
Specifying Touch-Tone or Rotary Dialing
Setting Up Square Systems
Preparing to Assign Lines to Voice
Terminals
Assigning Lines to Buttons
Setting Up Pooled Systems
Preparing
Assigning
Preparing
set up
Assigning
Assigning
Access
Assigning
to Set Up Line Pools
Lines to Line Pools
to Assign Lines to Buttons and
Access to Line Pools
Individual Lines to Buttons
Line Pools to Buttons (Button
to Line Pools)
Dial Access to Line Pools
Customizing with Additional System Options
Assigning Call Restrictions to Voice Terminals
Assigning Outward and Toll Call
Restrictions
Setting Up Allowed Lists
Assigning Allowed-List Call Restrictions
Administering Automatic Route Selection
(ADS)
Preparing to Administer ARS Tables
Administering Area Code/Exchange Sections
of ARS Tables
Administering Pool Number and Other Digits
Sections of ARS Tables
Activating and Deactivating ADS
2
3
3
4
6
6
9
12
12
13
14
14
17
20
20
21
22
24
24
25
26
27
27
29
31
31
32
33
36
37
38
40
41
42
44
45
46
46
52
53
54
Assigning Voice Terminals to Groups for
Group Page
Establishing Night Service
Activating Night Service
Programming System Speed Dial Codes
Administering SMDR (Station Message Detail
Recording) Options
Setting Your Printer to Scroll to the Top of
the Page
Setting the Return Interval for Transferred
Calls
Programming Voice Terminals for Office
Priorities
Using Centralized Voice Terminal
Programming
Assigning an Automatic Line Selection
Sequence
Assigning Programmable Line Ringing for
Incoming Calls
Assigning Cover Buttons
Assigning Line Pickup Buttons
Page
55
56
56
57
59
60
61
62
66
67
68
69
71
Programming Voice Terminals for Personal
Priorities
Assigning Features to Programmable Buttons
Feature Programming Chart
Assigning Personal Speed Dial Codes to 5-
and 10-Button Voice Terminals and Basic
Telephones
Using Special Characters in Programmed
Dialing Sequences
Selecting a Personalized Ring
Programming Voice Announcement Disable
Programming Simultaneous Voice and
Data Calls
Special Information about Attendant Consoles
Special information about 5-Button Voice
Terminals
Special Information about Basic Telephones
MERLIN System Features
Appendix: System and Voice Terminal
Configuration Forms
Index
116
Quick Reference Guide to Administration
Procedures
117
72
73
74
77
78
80
81
82
83
87
88
91
98