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B
D
F
A
c
E
I
I
I
●
Lines A, B, G D, E, F
Lines are assigned to the same buttons at each voice terminal.
EXAMPLE OF STANDARD SQUARE CONFIGURATION
Pages 27 through 30 explain how to assign lines to buttons on voice terminals in a
standard square configuration.
Customized Square Configurations
In a customized square configuration, you assign individual lines or groups of lines
to selected voice terminals with similar requirements for placing and receiving calls.
This arrangement lets you tailor your communications system to meet the needs of
different departments. It also simplifies recordkeeping on calling patterns within your
business.
The departments at a car dealership, for example, may have different calling needs.
Say that Ultimate Motors has eight local lines, three WATS lines, and one Foreign
Exchange (FX) line. The sales and office staff use the out-f-state WATS line frequently
to speak with manufacturers’ representatives, haulers, and other dealerships. This
group uses one of the in-state WATS lines to contact customers, vendors, and the
Division of Motor Vehicle Registration in the state capital. The third WATS line is an
incoming in-state WATS line used by customers who live outside the immediate area.
The service staff doesn’t usually have to make long distance calls. However, one major
equipment supplier is located 25 miles away, and calls to this supplier would nor-
mally be toll calls. To reduce this expense, Ultimate has a Foreign Exchange line for
the supplier’s exchange code, 560. When the service staff uses this line, calls to the
supplier are treated as the equivalent of local calls. Because the manager handles
many confidential negotiations over the telephone, he requires a personal line.
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