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5.1
UNDERSTANDING CLASS OF SERVICE (COS)
This section contains a description of all Class of Service Attributea Some attributes pertain only
to optional feature packages. If the lbshiba VP System is not equipped with an option the
attributes
associated with that option cannot be used.
A Class of !Semice (referred to as COS) is assigned to each mailbox confiigur~
/-
l
ln the USER Table
m
* To each port in the PORTS Table..l
mm
l
XI each port in the SLOTS Tab1e.r
- -
A COS can either have no effect .upon the way a mailbox or port functions, or it can offer
- additional features, remove featuw or affect the way calls are handled.
Only a few attributes affect por& the&o* the following discus&n of attributes
primarily
addresses mailbox cos.
‘Ib change the way a mailbox
or
port
functions, assign one or more &tributes to a COS. You can
assign this COS to all mailboxes or ports you want to function in a certain way. Attributes
assignedtoaCOSarealwaysineffec%
*
A SCHEDULE Table and one or more INFORMATlON Tables are associated with each COS. This
also affects the way the ports and mailboxes function. The tables are used to control how ports
and mailboxes function by time of day and day of week.
It is possible to obtain a profue by COS. This report lists the attributes associated with the COS,
the SCHEDULE Table, and all INPORMATION Tables defmed in the SCHEDLJLE Table. To print
this report, enter the UPDATE program and at the dot (.) prompt use the command:
L PRoFILE
Refer to LlST COS PROFILE in this chapter for further details
The lbshiba VP System software contains 12S COS available to be assigned to ports and
mailboxes- Each COS number is neutral (has no attributes) until attributes are added to it.
Example
of Mailbox COS:
Example of Port COS:
“.
.
I.
Systems that arc integrated with a phone bm ma
bc asigned a COS through the TRUNK t? -IL ROUP
use the port IhFORMATION Bbhzs for trunks. TI-UU~S may
blc Port COS and INFORMATION Bbles arc cquivaknt to
lhmk COS and INFORMATION 73blcs. R&r IO the ~rurnI&&r~ and M Lzin&mmcc mamJal - ADmvE
Ih’TEGRATlON for details regarding thos applicatioru