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Example:
When a caller reaches an unavailable mailbox with PA
spedfied,
the
T&h.il~ VP System prompts to the caller:
u(llcune)
does not mmua.
pJMsew~forpascKlol~~eorpresr~tmtoleovea~~’*
To
Conflgute:
WhenthisindarissettoYESinboththemailboxandport
INFORMATION Tables, and Index 26 is defmed as YES,
callersare
given the option to leave
a message instead of being transferred to
c%sktance.
.*-
ConsJdertions:
ThisindexisnotusedifIndex26issettoNO.
28
ANNOUNCE CALLS TO INTERCEPT
Dellnitlon:
Usage:
EXCMlple:
To Configure:
Considerations:
Gives the intercept position knowledge that the incoming calI is
forwarded from an unavailable extension. Informs who the caIl was
orighdy
for and whether the extension was busy or not answered.
Wti
PA
and Auto-Tmnsfer to
A&stance,
calls are automatically
announced to the
pemmal
atsktant.
If the PA is not
defined
or
unavailable, the call
goes
to the intercept
position.
CaIls
are not
antomatically announced to the intercept position; this index enables
announcement to the intercept.
The intercept hears the prompt,
“&zne&g
fonvarakd
dl.
(Nan&
is
(wzavai&ble).”
Without this index
defied,
the
intercepi
hears the
promp&
7
. .
Connecting.
”
The mailbox from which the calls are coming from must have this
index value defined as YES. The intercept mailbox is not where this
feature is
configure
for announcement.
If the mailbox has INFORMATION Table Index
i
defined
as YES,
all calls to the intercept position are screened. COS Attributes 15
-
TRANSFER TO A RINGING JZXTENSION, and 34
-
TRANSFER
CALIS
wlTHour
CHECKING FOR BUSY OR NO
A
NSWER, are
ignored for the intercept mailbox. The ringback count for nc+an.swer
in
the INFORMATION Table of the intercept mailbox is used. The
ringback
munt
is a minimum of 3.
.-
The intercept mailbox is called even if its greeting is ON. The
greeting is played only if the extension is unavailable.
This
works
the same as COS Attribute 6
-
CALL FIRST THEN PLAY
GREETING, without assigning that attribute to the COS of the
intercept mailbox.