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12-2 Confiauratian ManA
12.2
HOW THE HOLIDAY TABLE IS USED
For each COS, the T& VP System looks at the SCHEDULE Table to determine which
INFORMATION Table to use for specific dates and times Each entry (or time period) in the
SCHEDULE Table has a Days field containing the days of the week the schedule is in effect: Sun,
Mon,
. . . .
Sat. In addition to specifying the day of week, HOL (for holiday) can b&pxified.
;:
It is possible to activate start and stop times when HOL is entered in the SCHEDULE TabIe,
allowing the INFORMATION Table associated with the holiday to be used for only a part of the
day.
The following SCHEDULE Table contains a time period for only a few hours of the dates specified
as holidays:
t
In this example, all dates defined in the HOLIDAY Table use INFORMATION Table 2 only
between 1933 p.m. and 490 p.m. During hours not specified in the holiday time period -
l
INFORMATION Table 1 is used Monday - Friday, g:OO a.m. - 530 p.m.
l
INFORMATION Table 3 (the DEFAULT) is used for all other hours.
Ah dates listed in the HOLIDAY Table are treated the same. For example, a generic holiday
company greeting can be recorded and played for all holidays: “Thank you for calling.
We are
closed
for the holiday . . . .
” If you wish to record special company greetings for specific holidays,
record the greetings in a mailbox with a COS that contains Attribute 20 - MAY USE GREETING
INSERT/SWAP Refer to the
Feame Demiprion
manual - CUSTOMIZATION.