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called Service Digit, the user can record the customized message that prompt the different digit
ranging from 0~9 for different services.
This page is divided into three parts. The first part provides two numbers for auto attendant and
auto attendant recording.
The second part is the Auto Attendant Message List that allows the user to record 4 customized
messages. The system provides default English and Chinese welcome and off-duty messages. User
can upload their own messages to replace the default messages.
The third part is the Auto Attendant Service Time List. User can add the service time range, and
select the associating message. System allows the user to add 6 service time entries.
Figure 39. Auto attendant page of IPX-600
¾ Auto Attendant Recording
Parameter description:
Field Description
Auto Attendant
Number
By dialing 9997 from any extension IP Phone, you can listen
to your customized auto attendant announcement. This
number 9997 could be changed.
Auto Attendant
Recording
Number
By dialing 9990 from any extension IP Phone, user can
record the customized auto attendant announcement. The
IVR system will direct you to record every sentences needed
for the auto-attendant announcements, that include welcome
message, off-duty message in both English and native
languages. This number 9990 could be changed.
Table 19. Auto attendant setting description
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